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AFLAC Complaint - EXTREMELY DISSAPOINTED!
AFLAC Complaint

AFLAC Complaint

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EXTREMELY DISSAPOINTED!


I have been trying for three weeks to contact a agent to sign up for Aflac coverage. The representative we had been connected with had left the company and no one thought to make us aware of this! I have been calling andeavung messages with no reply. I called Aflac customer service and then I was told out rep was no longer with the company. They gave me a new number to call for a different rep and that number was out of service. I called back and got another never for a different rep and left a message with no response! I feel like I should not have to hunt down a agent to help us! This is a company I would be paying they arnt paying me to do all the work! Extremely DISSAPOINTED in this company! My husband has to have surgery and my two months of trying to get coverage are for nothing and he won't have any coverage! U should be ashamed of your business, and your customer service. How dare you imply it's so easy to sign up for coverage when it's obvously not! Your agents need training on customer service skills! I will be sharing my experience with everyone I know so they don't get screwed over as well. Lastly don't even try to contact someone in the coorporate offices you won't get anywhere! Thanks for nothing!


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