AFLAC Support Tickets All Reviews

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AFLAC Reviews

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  • Non payment of claim



    2 weeks ago I submitted a valid claim for $1000.00 against my Hospitalization policy. After 1 1/2 weeks they sent me $75.00 for three doctor visits, and denied my overnight hospital stay claim.The kicker is that the reason they gave for denial was that my claim fell within the first 30 days of my policy start date. This is false, but if that mattered, why did they give me anything? I resubmitted documentation pointing out in unmistakable detail where they were wrong in denying my claim. Now, 4 days later, I notice when I sign in to my account that "portions of this claim are still... More...
    (Insurance)
  • Policy Cancellation



    I signed up to have m family on AFLEC in January. I was signed up to be debited from my account around the 15th of each month. My agent didn't get my bank account information correct and my account was delayed with my first debit happening at the end of the month on 1/29. This conflicts with our mortgage. I first called in to the Aflec automated call center on March 26th at 6pm PST. I got the automated system and tried to process a policy cancellation due to the timing of the debits each month. I was unable to cancel. I then contacted my agent via e-mail on 4/1. She responded to... More...
    (Insurance)
  • life insurance



    An agent from the island of ohau, ( aflac ) came to the big island, and lied to 7 hard working people, saying sign this form, but I will not turn it in till I hear from you, if you want life insurance or not, but had the gull to turn it in, we have made numerous attempts to stop all payments, but no luck, we keep getting the run around, we asked for he's superiors name, reply from him I am the boss, our site superviser, tryed her best to help us, again no luck, how can someone do this, take our hard earn money, all we are asking is, for aflac to do the right thing, give all of us back... More...
    (Insurance)
  • AFLAC scam



    BEWARE! AFLAC scams! AFLAC denies access to my FSA funds! AFLAC collects funds bimonthly into my FSA, then denies the use of my debit card at physicians and dentist offices! When I call to complain, they say, "Oops. We made a mistake," and vow to correct it. But they don't. Repeatedly at multiple levels of "management." By making it so extremely difficult to access MY hard-earned money, they are hoping I will eventually give up and they can keep my funds at the end of the year. I escalated it as high as Kathy Nottingham, President Amos' assistant. She was as... More...
    (Insurance)


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